Possible technical issues
Please follow the procedures listed here under :
Please kindly contact Swisscare via our contact form here.
Check if you have sufficient funds on your credit card, and if international payment is possible with your card. Please use the latest version of Google Chrome, Safari or Firefox (internet explorer is not recommended). If problem still occur, please contact us via contact form here.
Please check your email inbox, and sometimes it could go to the Spam/Junk mailbox. For Google users, please check as well in the googlemail category box “Promotions”.